Studio Victoria

VR for Customers


Studio Victoria

4 minutes

To follow on from our previous articles where we explained what Virtual Reality, the benefits of implementing Virtual Reality Tours into Retail, and what you should've considered when choosing Virtual Reality Tours for your store. In this article, we will be sharing how Virtual Reality Tours can improve customer experience by answering the following questions: Are you enhancing your customers' shopping experience with Virtual Reality Tours? And how can our Virtual Reality Tours help you to deliver an immersive customer experience? Keep reading to find how you can offer interactive and data-rich experiences to help you #ONEUPYOURBUSINESS!


Since the Coronavirus pandemic sent devastation to the Retail Industry with shops in the thousands in the UK ceasing to operate and make sales found us having to adapt and change the way we work, live, and operate.

The pandemic accelerated customers to shift towards the digital world of online shopping, which is predicted to have long-lasting effects after a survey titled, COVID-19 and E-commerce was conducted by the United Nations Conference of Trade and Development (UNCTAD).

With technology playing a significant role and estimated to continue doing so even after the pandemic, you can bring your store to life with Virtual Reality Tours helping you to:

  • Stand out hangouts your competitors
  • Never miss a sale with your business being accessible 24/7
  • Provide a safe and social distance store re-opening
  • Attract interest to your store globally
  • Reach those who are restricted mobility-wise
  • Provide a fantastic and immersive customer experience
  • Adhere to the social distancing regulations currently in place

To find out more about the wonderful benefits Virtual Reality Tours can bring to the Retail industry, then click here.


In the comfort of their own home, a customer is just one click away on their favourite internet browser to interact with a virtual visualisation of your store where they can explore the products, goods, or services you have to offer, even when your store is closed enabling you to sit back enjoy a cuppa and not miss out on making a sale again.

Our team of industry-leading experts will help you to deliver a data-rich and immersive customer experience by providing you with a Virtual Reality Tour of your store. From day one, we'll work with you to map out the ideas you have and what you want to achieve, and turn them into a reality, keeping you up-to-date along the way.

In a previous article, we listed four key things you needed to consider when hiring a company for your Virtual Reality Tours, and below we will run through them outlining how our Virtual Reality Tours can benefit you:


We’re fully insured with Public Liability and Professional Indemnity covers.


Believing that you deserve to own all the intellectual property rights to your VR Tours that are produced for you, we avoid using Matterport. You get complete ownership and control over your hosting without any additional charge or monthly subscription fees to keep your VR Tours up and running.

By not using Matterport, you will receive:

  • Complete ownership of the Virtual Reality Tours we produce
  • No additional costs
  • Ability to incorporate your logo onto the Virtual Reality Tour


With over 23+ years of experience in the industry, using cutting-edge technology in the smartest possible way to make your business safer, more efficient, and more profitable, we only use industry-specific technology to deliver you the very best immersive and interactive Virtual Reality Tours to enable you to take customer service to the next level.

Feel free to browse our website to gain extensive knowledge on how technology can give you a technological advantage over your competitors and learn all about Virtual Reality technology and how our high-definition 360-degree cameras, for instance, can offer your business a fully enriched user experience and 2D and 3D capabilities.


The more data-rich your Virtual Reality Tours are, the more immersive the experience will be for your customers helping you to maximise your sales, profits and efficiency, all while being fully compliant with social distancing.
We can provide your Virtual Reality tours with a range of additional data such as:

  • External links: You may want to incorporate external links to products or services you have on offer or a video or image. We can embed external links into your VR Tour so your customers can interact with that content without leaving the VR experience.
  • Stunning Videography and Photography: We are also one of very few companies in the world that can offer 4K anamorphic, underwater filming, aerial filming, and 360-degree video with aerial drones to help your VR Tours provide your customers with stunning and unique footage helping you to stand out from the crowd
  • 360-degree spatial sound: We can insert background sound into your VR Tours, enhancing the personal experience your customers will receive as it will help them feel as if they are there in your store, in-person
  • CAD floor plans: We can extract floor plans, enabling new employees and your customers to easily navigate around your store as they get to view the layout and space of your store

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